Refund policy

Order Cancellation

We understand you may change your mind after placing an order - you may cancel the order without penalty before it's shipped.

14 Day Return Policy

You may request a return within 14 days of receiving your item. If the item is faulty, we will provide an exchange or refund free of charge.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

For change of mind returns, a 15% restocking fee will apply.

To start a return, please contact us at chokyo.au@gmail.com.