Shipping policy

Shipping Policy

At Chokyo, we are committed to providing fast and affordable shipping services. To ensure you have a clear understanding of our shipping charges, here is our detailed shipping policy:

Free Shipping
Free Shipping on Orders Over $69: We offer free shipping on all orders over $69. No matter how many items you purchase, as long as the total amount exceeds this threshold, we will cover the shipping cost for you.

Standard Shipping Service
Australia Post Shipping: For packages weighing up to 20kg, we default to using Australia Post as our standard shipping provider. Known for its efficiency and reliability, Australia Post ensures your packages are delivered safely and swiftly.

Express Shipping Option
Australia Post Express: If you prefer faster delivery, you can opt for Australia Post Express for an additional $15. This service ensures that your package is prioritized for the quickest delivery possible.

Heavy Item Shipping
E-go Shipping: For products weighing over 20kg, we utilize E-go.com.au to manage the shipping. They specialize in handling and delivering heavier items securely and efficiently.

How to Choose Your Shipping Method
During checkout, after completing your shopping, you can select either “Australia Post” or “Australia Post Express” for packages up to 20kg, or “E-go” for heavier items in the shipping options. If your order qualifies for free shipping, this option will be automatically applied.

We understand that the shipping policy is crucial to your shopping experience. Therefore, we continuously optimize our logistics system to ensure that you receive your products in the most cost-effective and convenient way possible. If you have any questions about our shipping policy or need further assistance, please feel free to contact our customer service team.